Bematech MP-4200 th fi II

[Sebastiao Correa da Silva]

Boa tarde,

Tenho um problema já foi discutido em 2016, porém, li todos os post's e apliquei as sugestões mas o problema continua.

Temos um cliente com duas bematech MP-4200 TH FI II,  com porta somente USB e a comunicação do ACBR com ela tem sido lento o que ocasiona a perda de comunicação repetidas vezes durante a impressão do cupom vinculado para comprovante de transação com cartão, fazendo com que o operador confirme para várias vezes para continuar tentando a comunicação com a impressora. 

Esta lentidão de impressão e claramente percebida ao executar o comando ACBR  FECHACUPOM. Estou enviando a acbrlog  resumido desta ocorrencia.  Obs: Temos clientes com outras marcas de ECF blindadas e isso não ocorre.

Agradeço se alguém puder dar alguma orientação de como resolver.

 

[Sebastiao Correa da Silva]

Havia esquecido da log.

acbrlog .txt

[Daniel Simoes]

Não há o que possa ser feito do lado do ACBr... questione o fabricante...

No Log fica claro, que o ECF ficou sinalizando como "ocupado"(WAK), por aproximadamente 2 segundos

-- 16/08 09:50:24:055 FechaCupom( [LF] )
-- 16/08 09:50:24:055                 TX -> [SOH][185][ENQ][NUL][7][NUL]0|1|[CR][LF]|[177]
-- 16/08 09:50:24:063                 RX <- [ACK]
-- 16/08 09:50:24:063          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:079                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (1)
-- 16/08 09:50:24:129          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:140                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (2)
-- 16/08 09:50:24:192          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:203                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (3)
-- 16/08 09:50:24:253          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:264                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (4)
-- 16/08 09:50:24:316          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:327                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (5)
-- 16/08 09:50:24:377          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:388                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (6)
-- 16/08 09:50:24:440          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:451                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (7)
-- 16/08 09:50:24:501          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:512                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (8)
-- 16/08 09:50:24:564          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:575                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (9)
-- 16/08 09:50:24:625          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:636                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (10)
-- 16/08 09:50:24:688          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:699                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (11)
-- 16/08 09:50:24:750          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:760                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (12)
-- 16/08 09:50:24:812          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:823                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (13)
-- 16/08 09:50:24:874          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:901                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (14)
-- 16/08 09:50:24:952          Status TX -> [ENQ][NUL]
-- 16/08 09:50:24:962                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (15)
-- 16/08 09:50:25:014          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:025                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (16)
-- 16/08 09:50:25:076          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:086                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (17)
-- 16/08 09:50:25:138          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:149                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (18)
-- 16/08 09:50:25:200          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:210                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (19)
-- 16/08 09:50:25:262          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:273                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (20)
-- 16/08 09:50:25:324          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:334                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (21)
-- 16/08 09:50:25:386          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:397                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (22)
-- 16/08 09:50:25:448          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:458                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (23)
-- 16/08 09:50:25:509          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:521                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (24)
-- 16/08 09:50:25:572          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:583                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (25)
-- 16/08 09:50:25:633          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:645                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (26)
-- 16/08 09:50:25:696          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:707                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (27)
-- 16/08 09:50:25:757          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:769                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (28)
-- 16/08 09:50:25:820          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:831                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (29)
-- 16/08 09:50:25:881          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:909                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (30)
-- 16/08 09:50:25:959          Status TX -> [ENQ][NUL]
-- 16/08 09:50:25:970                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (31)
-- 16/08 09:50:26:022          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:033                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (32)
-- 16/08 09:50:26:083          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:094                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (33)
-- 16/08 09:50:26:146          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:157                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (34)
-- 16/08 09:50:26:208          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:218                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (35)
-- 16/08 09:50:26:270          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:281                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (36)
-- 16/08 09:50:26:332          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:342                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (37)
-- 16/08 09:50:26:394          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:405                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (38)
-- 16/08 09:50:26:456          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:466                 RX <- [WAK][NUL][SOH][NUL][NUL][NUL] (39)
-- 16/08 09:50:26:518          Status TX -> [ENQ][NUL]
-- 16/08 09:50:26:527             Resposta: SEQ:185 CMD:5 EXT:0 CAT:0 RET:[SOH][NUL][NUL][NUL] TBR:36 BRS:"67981|16082017094613 |350|1|2|350|1|" CHK:10